Stop losing sales to store issues
Uptime monitors your entire online store, the Shopify status page, and more, so you can detect and resolve issues in seconds instead of days
5.0 Shopify rating
Trusted by top DTC brands
Why use Uptime?
So you stop losing revenue
For the average Shopify Plus merchant, detecting a single issue will cover your Uptime subscription for 3 years
Human Error
90% of store issues are caused by human error and you'll make 1,027+ changes to your store this month
Retention
30% of customers won't return after just one bad store experience, impacting your stores conversion rate
Save Time
Uptime replaces over 9+ hours of manual testing per month, because you've got better things to do than click around your store
Uptime makes it easy to
monitor, detect, and resolve
issues on your store
Detect broken UI before your customers do
51% of high-impact store issues are preventable with early detection through ecommerce testing. So save yourself the lost sales and wasted ad spend with Uptime's automated UI testing suite.
Uptime caught a problem where customers couldn't add to cart and it saved us thousands of dollars in lost revenue. Wouldnt have known about it without Uptime emailing me!
– Andrew Case, Co-Founder @ NoonBrew
Keep tabs on the Shopify platform & apps that power your online store
The average Shopify Plus stores uses 6+ apps – on average we detect 4 app outages per month, with Shopify reporting a checkout outage once per month. Uptime monitors the apps you use and the Shopify platform in real-time to alert you of outages. No more asking: "is Shopify down?".
A Shopify Cart API outage had a huge effect on us. Customers were unable to add products to cart. Uptime notified our team about the issue, which allowed us to stop pulling our hair out and focus on what we could control. It's our own personal Shopify down detector.
– Yanal, Founder @ The Peace Collective
Detect anomalies in your key store metrics
Metric Monitors will detect and alert you to anomalies in your customer journey – whether it’s your Shopify conversion rate, add to cart rate, and more. So whether it's a Shopify outage or a broken checkout button – you'll know about it.
Uptime has become a lifeline for us. It's the off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business.
– Shane, Founder @ Prime Party
Resolve issues quickly and avoid wasted ad spend
The average store spends 30% of revenue on paid ads – that means you’re burning money when when store issues occur. Uptime gives you quick actions when disaster strikes, helping you save money and time.
If you're running ads and your site goes down you're literally burning money. Happened to us twice last year and each time we burned several thousand dollars because it took us hours to realize that our site was broken. So having Uptime is an absolute must have.
– Mehul, Founder @ Uproot Clean
Everything your brand needs to
never lose a sale
Testing on autopilot
Have a robot QA your store 24/7, no coding required
Theme change detection
We detect and test your store everytime you make a change to your online store theme (admin changes, code changes, etc.)
Test Markets
Customize tests to simulate real customers in different geographic locations to ensure your store works around the world
Slack integration
Get alerts directly in your Slack workspace so your whole team is in the know
Headless ready
Simple headless integration ensures your store is tested everytime you push code
Downtime actions
Act quickly when disaster strikes with downtime actions – quickly adjust Facebook ads, delay Klaviyo sends, and more
Andrew Case — Co-Founder
1,269%
ROI
$15,323
Revenue Saved
What our customers are saying
“Uptime is a must-have for anyone running paid ads. If your site goes down you're literally burning money. Happened to us twice last year and each time we burned several thousand dollars because it took hours to realize Shopify was down.“
Mehul Patel, Founder @ Uproot Clean
“We were using tools to monitor our store but nothing had the ability to replicate flows, track Shopify status alerts, and notify various teams in Slack/email of a problem. Knowing, very quickly, if we have broken something is priceless.“
Michael Jankie, Founder @ Natural Patch
“We had a problem Uptime caught on our collections page where customers couldn't add to cart. I immediately set up a redirect to a different landing page and saved thousands of dollars in lost revenue. I wouldn't have known about it without Uptime emailing me!“
Andrew Case, Co-Founder @ NoonBrew
“As a lead developer, I’ve been able to rely on Uptime to monitor site performance while I focus on other responsibilities. It’s great to have the peace of mind knowing that whenever we release changes to the online store, Uptime tests everything to ensure nothing has broken.“
Brendan, Lead developer @ Prismfly
“There’s been times where we weren’t aware of an outage until we checked sales that night. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. The ROI of saved marketing dollars is a complete no-brainer and I would recommend that all merchants install Uptime on their store!“
Richie, Founder @ She's Birdie
“If I could give this app 6 stars I would. A great value for the price it lets us know if there is anything that prevents customers from checking out and when Shopify or Apps that our business relies on have issues.“
Matthew Jung, Founder @ Last Crumb
“The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away.“
Yanal, Founder @ Peace Collective
“When Uptime pinged us that AOV Boost, a critical app for our merchants, was having issues, we were able to diagnose what was happening and contact the needed parties to get a quick fix. Uptime gives us peace of mind knowing that a good chunk of our QA can be automated and can detect when we have issues quickly so we can respond and mitigate quickly.“
Britt, Head of Development @ Boomn
“Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool!“
Nathan, eCommerce Manager @ Linus Bikes