Affordable peace of mind
Most Popular
- Shopify status page monitoring
- Unlimited Shopify apps monitored
- 3 automated UI tests
- UI testing triggers (every 12 hours and every theme edit)
- Metric monitors
- Slack alert integration
- Shopify status page monitoring
- Unlimited Shopify apps monitored
- 10 automated UI tests
- UI testing triggers (every 2 hours and every theme edit)
- Slack alert integration
- Metric monitors
- Test markets (run tests in multiple geo-locations)
- Headless ready
- Dedicated account manager
- Priority support
Agencies
Looking to get Uptime on your clients stores? Join our partner program to get exclusive benefits and pricing.
Custom plans
Looking for something a little more custom? Reach out to us and we'd be happy to help make a plan that meets your needs!
How much money would you lose if your store goes down?
My yearly sales are $1,000,000
Downtime will cost your business $2,001.14 / year *
Secure peace-of-mind and take action the moment there's downtime for as little as $96 per year
What our customers are saying
“The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away.“Yanal
FAQ
Have more questions? Feel free to reach out to us here!
- Nope! Uptime does not make any changes or impact to your online store – it runs completely separately. That means it's safe to install anytime.
Downtime and store issues can lead to a broken customer experience – that's why we recommend some of the following actions when your store is experiencing downtime or issues:
- • Prevent wasted spend on marketing campaigns by pausing Facebook ads, Google Search ads, etc.
- • Avoid sending emails/SMS from tools like Klaviyo or Postscript
- • Escalate any issues to your development team or agency partner
- • If you suspect it was a third party app that caused the issue you should contact the 3rd party app developer for support
Lastly, a little prevention can go a long way to saving you time, money, and headaches. That's why we recommend pairing Uptime with your favorite online store backup tool for end-to-end coverage in order to recover quickly from any issue on your online store.
- We check the status of the 8 public Shopify services every minute – that way you know the moment Shopify is down.
Test flows test the customer journey by simulating real customer clicks on your online store.
Due to privacy reasons we are unable to test an end-to-end checkout. However, you can test the checkout flow up until the payment details view.
We do also track the Shopify platform Checkout status and will alert you if there's any issue on the platform level.
Online test flows will run whenever you make an update to your online store theme – whether via the Admin editor, a dev partner pushing code, or installing a third party app that injects code into your theme. The test will also run by default every 24hrs.
Nope! We currently block events to Google Analytics and Shopify Analytics, so there won't be any impact to your stores analytics
Get the app today
Try Uptime for free today with our 7-day trial and get peace-of-mind knowing someone is always monitoring your store.